Simplexity Travel Management roll-out Dolphin point of sale solution

Luxury travel management specialist introduces Dolphin sales system to streamline booking processes.

London based luxury travel management company, Simplexity Travel is to deploy Dolphin’s point of sale technology. 

As an existing user of Dolphin’s back-office system, the new end-to-end platform will enable Simplexity Travel’s consultants to search, price and book multiple preferred travel suppliers via a single Dolphin selling system. With all bookings automatically captured in Dolphin’s back-office module for ongoing management and fulfilment.

Simplexity Travel members are offered a range of corporate and leisure travel services. Including 24/7 support to members, once they have booked and are travelling, luxury transfers, top-class hotels and planned itinerates, including tickets to ‘must see’ shows and events. Dolphin will be used to source live travel inventory from key flight, accommodation and car suppliers in order to remove the need to visit multiple websites and manually upload bookings.

Commenting on the new Dolphin technology, Mark Smith, Business Development at Simplexity Travel said, “In order to deliver the best service it’s important we have technology that enables our consultants to offer the widest range of products as efficiently as possible. Extending Dolphin in this way means we can streamline our front-office as well as back-office activities and spend more time communicating with and responding to customers.” 

Andy Mills, Head of Sales and Marketing at Dolphin Dynamics added, “Rolling-out an end-to-end Dolphin solution will help Simplexity Travel to significantly streamline their operational activities. Saving their consultants time, improving customer service and ultimately helping Simplexity Travel to grow sales.”